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Islamic Development Bank

Shaping its central web platform

Islamic Develpment Bank

  • TypePortal

  • SizeGiant

  • AreaDevelopment Finance

Islamic Development Bank (IsDB) is a multilateral development bank, striving to promote partnerships, innovation and empowerment for people all over the world. It is committed to promoting social and economic development in its 57 member countries and in Muslim communities worldwide.

We worked with IsDB from the launch of their new brand in 2018 until late 2022. We were solely responsible for their primary web platform, isdb.org. We helped shaped it's digital narrative, highlighting the extent and influence of its work around the world.

What we did

  1. Content strategy

  2. UX

  3. Design

  4. Interactive Map(s)

  5. Development

  6. Infrastructure

  7. Support & training

  1. 10K+ Pages

  2. 30+ Departments

  3. 5 Languages

  4. 4 Custom maps

  5. 4 Drupal installations

Interactive Maps

We built a number of custom interactive maps to highlight the work of the Bank as a whole, and those of individual departments. For this we built custom systems both for access of data APIs and for the periodic manual submission and checking of complex data.

Multi-Departmental Editing

IsDB is a huge organisation split into many departments each with its own specific needs. To meet this challenge we built a bespoke administration interface that compartmentalises content amongst the bank's internal departments.

In this way it is instantly clear who is responsible for what content, even as that content is mixed and repurposed in various ways across the public-facing site.

Dynamic Multilingual Content

We have built many multilingual sites over the years, and each comes with its own unique challenges.

  • IsDB publishes text in a myriad of ways - in news bulletin form, in official documentation, and according to the needs of each department.

  • In addition to English, Arabic and French the site is also partly translated into regional languages to meet the needs of those regional departments and their audiences.

  • This requires attention to detail in the way in which the site is constructed for each language user.

  • This is particularly complex when it comes to content listings, search results, and the administration and maintenance of translations.

  • We provided the bank with bespoke solutions, built on top of Drupal's robust multilingual data structure, to best meet these dynamic challenges.

Cloud Technologies

To meet IsDB's global audience the site is served through a global Content Delivery Network and is backed by a number of technologies to provide security, scalability, speed and high-availability.

We used cloud search engine technology to provide not only search results but also content listings such as news, thus providing lightning-fast retrieval and spreading load across the cloud.

To do this we built a bespoke search document structure to which all content is reduced and stored in a search index. This also provides a number of other advantages, not least language stemming and the maintenance of a constant queryable index of content across the site.

In conjunction with load-balancing, network file storage, cloud database tools and comprehensive backup technologies, IsDB is a site very much hosted in the cloud.

APIF

Awqaf Properties Investment Fund

Introduction

IsDB works with and has many entities from sister organisations to separate investment operations. One those is APIF, a Fund established to provide real estate services (selling and renting). The proceeds of those transactions benefit the organisations it supports.

We worked closely with key stakeholders in APIF and IsDB to establish and update its website. This included the creation of a custom map, in depth case studies and much more.

What we did

  1. UX

  2. Design

  3. Development

  4. Support & Maintenance

Special Events

We also helped design and develop various special sites for events such as the Transformers Summit and the Sukuk Summit, which took place in the Cambridge, Marrakesh and Dakar.

Project Procurement

Tenders, eLearning and a Members Area

Introduction

We developed a custom site section for the Project Procurement department within the bank. This section houses a eLearning resource, the banks primary place for Tenders and a comprehensive members area, where individual and companies can create accounts and be notified about new business opportunities. This was developed in close collaboration with key stakeholders. It showcases our ability to work successfully with very complex organsations and help them achive their goals.

What we did

  1. Custom Members area

  2. Tender emails

  3. Campaign Monitor

  4. eLearning resource